How Do I Order A Casket?


Picture Caskets can be purchased off us directly. Either buy directly online or contact us to arrange purchase.

We deliver to any funeral home of your choice New Zealand wide.

If you are using a funeral director ask them about ordering a Reflections® Picture Casket. 

If your particular funeral director does not offer Reflection’s® Picture Caskets, contact us and we will arrange one for you.

Ashes Caskets can be ordered online through the store, or from your funeral director. Pet Caskets can be ordered online or through veterinarian and cremation services. Click HERE for a list of stockists.



Can I Buy A Picture Casket Directly?

Yes. Either purchase directly online or contact us to arrange a Picture Casket for you.


How Are Caskets Dressed?


Picture Caskets all come fully dressed. This is with an oyster coloured ruched satin lining, with a quilted satin mattress. If another lining is desired please contact us.

All Picture Caskets have six translucent handles. These allow the imagery to show through.



How Do I Customise A Casket?


For all Picture Caskets, contact us and we will guide you through the process.


 If you're ordering an Ashes or Pet Casket online, select a design, tell us the name and date you would like on the design, then add it to your checkout. We will confirm this information via email before manufacturing.


 For a Bespoke Ashes or Pet Casket, please contact us to arrange.



Can I Have A Branded Casket?


Any branded images, such as cartoon characters, sports teams or products are subject to copyright each time. Many organisations are very sympathetic to these requests, however, if copyright is not granted, we will try to find the best suitable alternative.



How Long Does It Take To Arrive?


All products are shipped within 2 working days from confirmation of the design. A priority service is available on request.



How Big Are The Ashes And Pet Ashes Caskets?


Ashes Casket:  315mm x 220mm x 144mm


Small Pet Casket: 175mm x 160mm x 114mm, suitable for a pet from 0-12Kg


Medium Pet Casket: 230mm x 165mm x 114mm, suitable for a pet from 12-25Kg


Large Pet Casket: 280mm x 200mm x 124mm, suitable for a pet from 25-50Kg


Please contact us if you require larger or are unsure which size is right for you.



Returns & Refunds


Due to the personalised nature of the product, we do not offer refunds if you change your mind. A confirmation email will be sent to ensure all details are correct before manufacturing. Extreme care is taken to package and ship the products safely, but should an item arrive damaged, we will replace it at no cost.